Vyan Product — Reviews · Module C.07 Library C.7 · reputation loop · $19/mo

Delight goes public. Disappointment comes to you first.

The rescue flow is the product. Finished work triggers a private ask before any public one — fours and fives go to the world, ones through threes come to you, with a recovery already drafted.

Free to start · No setup fees · No contract · Your data, readable forever

01 The fork One private rating · two paths

Nobody is sent to Google angry.

Every review request begins as a private 1–5, asked on the customer's phone before any public link exists. The fork happens there — in private, where reputations are still repairable.

Reviews — the rescue flowPrivate ask · T+1 day
Rated 4–5Public path
Public review link sentGoogle · your profile's review wall
Referral prompt — 48 h laterOne tap to send you to a friend. Delight compounds.
Rated 1–3Rescue path
Rescue case openedOwner alerted within seconds
Recovery draftedAI-drafted. You read it, you send it, you own it.
Public ask — never sentNo exceptions, by construction
Fig. 01The fork — one private rating, two pathsLibrary C.7
02 The rescue flow Work complete → public trust or private repair
T+0 Work completes A completed appointment or a closed-won deal starts the clock. There is no manual trigger to forget on a busy Friday.
T+2 H The thank-you Gratitude first, with no ask attached. The ask earns its moment.
T+1 D The private 1–5 One question, one tap, on the customer's phone. The fork happens here — in private, before anything is public.
4–5 The public path A review link to Google or your profile. Once the review posts, a referral prompt follows. Delight goes public, then it multiplies.
1–3 The rescue A rescue case opens and you are alerted with a drafted recovery. No public ask is ever sent. The bad day stays a conversation, not a star rating.
03 What Pulse sees Velocity · save-rate · the protected number

This single flow pays for the subscription in protected reputation alone.

Module library · C.7

One public one-star costs more than a year of Reviews. The flow runs after every job, asks at the right moment, and routes the dangerous answers to you — measured, not assumed.

Pulse — reputationTrailing 30d
Review velocityPublic reviews earned this month
9
Rescue save-rateRescue cases resolved without a public scar
71%
Average public ratingAcross Google and your profile
4.9
Fig. 02Reputation, instrumentedCodex Ch. 16
04 Standalone & composed Library C.7 · the absent-module pattern

Complete alone. Stronger composed.

Alone, Reviews runs the whole loop from a job you mark complete — the fork, the rescue, the referral. Composed, Book finishes the appointment and the clock starts itself, Profile gives reviews a wall you own, Pulse counts velocity and save-rate, Leads catches the referral as a new inquiry with its source attached.

Without Book, mark work complete by hand — the flow is unchanged. Without Profile, the public link points to Google alone. And composition never duplicates: Book alone asks for nothing, because the ask is Reviews' job.

Emits
review.requested rating.received rescue.opened review.published referral.prompted
Consumes
appointment.completed opportunity.closed_won
$19
Per month
5
Event kinds emitted
0
Public asks sent after a 1–3
$19
Spine — waived in any SKU
05 Questions Plain answers · binding

What is a review rescue flow?

A review rescue flow asks every customer for a private rating before any public review link is sent. A 4–5 unlocks the public ask; a 1–3 opens a private case for the operator, with a recovery already drafted — and no public ask is ever sent.

Q.1How do I get more Google reviews without risking bad ones?

Ask privately first. Vyan Reviews sends a private 1–5 rating after every finished job; a 4–5 unlocks the public Google link, a 1–3 opens a private rescue case instead — no public ask is sent. Review velocity grows while the bad day stays a conversation.

Q.2Does Vyan Reviews work with Google reviews?

Yes. The public path sends a review link to Google and to your own profile's review wall. Once the review posts, a referral prompt follows 48 hours later — delight goes public, then it multiplies.

Q.3What does Vyan Reviews cost?

$19 per month, with no setup fees and no contract. One public one-star costs more than a year of Reviews — the rescue flow pays for the subscription in protected reputation alone.

Q.4Can I switch from another reputation management tool?

Yes. Contacts import by CSV, and the flow triggers from completed work — a Book appointment, a closed-won deal, or a job you mark complete by hand. No contract on the way in, and your data stays readable forever on the way out.

Protect the next review before it is written.

Turn the flow on today. The next finished job triggers it — thank-you, private ask, and the fork that keeps bad days off the public ledger.

01Connect the finish lineBook, Pipeline, or a job you mark complete by hand.
02The first ask goes outThank-you at two hours. The private 1–5 a day later.
03The fork holdsFours and fives go public. Everyone else meets you first.