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Vyan — The Relationship Operating System
Doctrine v1.2 · Field & Studio · EN / ES
Own the relationship.
Leads in DMs. Bookings in one app, deposits in another. Follow-ups in memory. The modern operator is drowning in apps and starving for an operating system. Vyan is the one system where your business lives — field crew, studio, service company, or solo — and everything in it ends in a next step.
Free to start · No setup fees · No contract · Your data, readable forever
≤ 2 taps
Door logged · gloves on · offline
< 1.0 s
Profile load, anywhere on earth
$0
Setup fees. Ever.
What is a Relationship OSA Relationship Operating System is one platform that runs the full arc of a client relationship — capture, follow-up, booking, deposit, payment, review, referral, rebooking — instead of scattering it across a CRM, a booking app, a payment tool, and memory. Vyan defined the category.
01
The condition
Twelve subscriptions.
Zero coherence.
The software industry answered the modern operator with fragmentation dressed up as choice. A CRM here, a booking link there, a payment app, a texting tool. Each owns a fragment. Nothing owns the relationship that produces the revenue.
You don't wake up wanting another tool. You wake up feeling scattered and behind. Vyan's promise is not more features — it is coherence: the feeling that, finally, this is where your business lives.
ALeadsIn your DMs
BBookingsApp № 2
CDepositsApp № 3
DFollow-upsIn memory
EReviewsUnrequested
FCommissionsA spreadsheet
GTeam activityInvisible
∎VyanOne system · every next step
02
The mechanism
Funnels end. Loops compound. Every surface advances a relationship one node clockwise.
Product doctrine · Law Two
Profile→
Request→
Booking→
Deposit→
Work→
Review→
Referral→
Rebook↺
LAW 1
The relationship is the atom
No orphan data. Every booking, payment, message, pin, and review attaches to a relationship — and every relationship answers: who, from where, what next.
LAW 2
Every surface ends in a next step
A profile ends in a request. A request ends in a booking. A screen that leaves you asking "now what?" is a defect with the severity of data loss.
LAW 3
The system works while you work
Your job is the craft and the conversation. Follow-ups draft themselves. The pipeline nags itself. The review asks itself. Under ten admin minutes a day.
03
The instrument
You should never have to figure out what to do next.
Every morning opens to a ranked, reasoned briefing. Deterministic code chooses the work; the model writes the words; you commit with one tap. The system learns from every accept and dismiss.
Drafts, not impersonation. The reasoning is always visible. Your workspace's data trains your experience — never a competitor's.
Today — Tuesday 6:48 AMSynced
3 leads cool past recovery tonightSpeed-to-lead window closes 9:00 PM · drafts ready
Send 3
Deposit viewed twice, unpaid — Sarah K.$200 · roof inspection Thursday · nudge drafted
Nudge
Marcus healed at 4 weeks — ask for the reviewPrivate rating first. Delight goes public.
Ask
$4,830 collected this week
On pace
Fig. 01The Dispatcher — the morning briefingCodex Ch. 8
04
The module system
Every module is a complete product. Every composition is seamless.
Buy one alone. Compose exactly what your business needs. The spine was always the join — activate a second module and your data is already there, already connected.
C.10
Profile →
The conversion-grade public identity. The prettiest thing in your customer's phone.
Free · Pro $9/mo
C.01
Leads →
Every lead answered, no lead lost. Speed-to-lead timers, routing, escalation.
$29/mo · $19/seat
C.02
Maps →
Every door remembered. Every rep visible. Offline that actually works.
$39/rep/mo
C.03
Book →
Booked, deposited, reminded. Waitlists that backfill cancellations themselves.
$29/provider/mo
C.04
Pay →
Every dollar attached to the relationship that earned it. Idempotent to the bone.
$0 + 1% volume
C.05
Forms →
Ask once, ask right. Submissions become relationships, not rows.
$19/mo
C.06
Pipeline →
Know where every dollar stands. A relationship cannot be parked.
$25/seat/mo
C.07
Reviews →
Delight goes public. Disappointment comes to you first — the rescue flow.
$19/mo
C.09
Coach →
Develop reps, don't interrogate them. Incumbents track activity; Vyan improves people.
$15/seat/mo
C.11
Comp →
Every dollar earned, visible the moment it's earned. Disputes die here.
$12/seat/mo
C.12
Answer →
The AI receptionist. Never miss the call that pays the rent.
$39/mo + usage
C.08
Automate →
Trigger, condition, action — workflows small enough to trust, traces you can read.
Included · 3 free
C.13
Pulse →
Your P&L of trust — home of the Relationship Revenue Rate.
Included in Pro+
05
The posture
Tools get replaced. Rails get built upon.
We don't compete in these markets. We're building the layer underneath them — five rails, laid in deliberate order, each one converting a product surface into infrastructure other value flows through.
R.1
Identity
Your reputation lives and compounds on your profile — not sharecropped across platforms that rent you your own trust.
YRS 0–2
R.2
Money
Deposits, payouts, no-show defense — and underwriting from the only dataset that sees demand form before it transacts.
YRS 1–4
R.3
Communication
Consent-gated, compliance-fortified messaging. Your sender health, surfaced like a credit score.
YRS 0–3
R.4
Data
The full arc from first touch to repeat revenue, with outcomes attached. Benchmarks no point tool can manufacture.
YRS 1–5
R.5
Distribution
An ecosystem where demand routes to verified operators — and the tap becomes the standard gesture of professional contact.
YRS 2–6
06
The category metric
Pulse — Relationship Revenue RateTrailing 90d
38.4%
of revenue from repeat & referral relationships
$21,460
Repeat
$9,120
Referral
+6.2
vs prior 90d
Fig. 02The operator's P&L of trustCodex Ch. 16
The Relationship Revenue Rate.
The percentage of your revenue that comes from repeat and referral relationships — the number that proves the loop is compounding. Categories solidify around metrics. This one is ours, and yours.
S.1
Vyan Verified
Identity confirmed, response standard met, review integrity passed. Earned — and losable.
S.2
Apex Tiers
Obsidian · Platinum · Ember — annual recognition computed from real performance, not purchased.
S.3
The physical layer
Obsidian NFC cards and brushed-metal plaques. A brand ritual performed in front of customers, daily.
07
The other side of the coin
Share a line, not your life.
A private, end-to-end encrypted vault for the relationships in your life — and Vyan Lines you hand out instead of your number. Burn a line and it goes quiet, both directions. Graduate one and the product celebrates: trust matured, real number revealed.
We cannot read your vault. That is the architecture, not a policy.
Black — The VaultE2E · ciphertext
Maya R.Met at Lina's party · climber · gallery opening Friday
Dating
Line · (415) 555-0184Relay active · your number never exposed
Active
Devon — graduatedTrust matured. Real number revealed, thread migrated.
Graduated
Fig. 03The vault — memory, not surveillanceLibrary Pt. D
08
The covenant
Read-only forever. Export always. We retain by being unleavable in value, not in lock.
The exit promiseNo setup fees. No hostage contracts. No dark-pattern cancellations. Workspace data is never sold and never shared across competitors. Operators who feel safe leaving are operators who come back — and the page that says so closes deals.
Answer five questions. Watch your system assemble itself.
No blank dashboards. No setup checklists. Vyan Builder compiles your workspace from your answers — pipeline, automations, profile, live link. Send it to a customer the same hour.